Payment Gateway

Secure, PCI-compliant billing for Titan_CRM subscriptions.

Payment provider

We use PayFast (Primary) as our primary payment gateway. All transactions are processed through their secure hosted checkout — your card details never touch our servers.

Accepted methods

Visa Mastercard Instant EFT (Ozow) SnapScan Mobicred

Billing cycle

Monthly or annual subscriptions. Invoices issued in ZAR (VAT inclusive where applicable).

Failed payments

Failed renewals trigger an automated retry within 48 hours and email notification. Service may be suspended after 7 days of non-payment.

Security & compliance

  • PCI-DSS Level 1 compliant payment processing — card data never stored on our servers
  • 3D Secure (Verified by Visa / Mastercard SecureCode) on all card transactions
  • TLS 1.3 encryption for all checkout and billing portal sessions
  • Tokenised recurring billing for subscription renewals

Related policies

How checkout works

  1. Select your Titan_CRM plan and number of users.
  2. You are redirected to PayFast's secure payment page to complete checkout.
  3. On success, your account is provisioned within 15 minutes and login credentials are emailed.
  4. Recurring subscriptions renew automatically; manage billing from your account portal.

Need a pro-forma invoice or EFT payment? Contact billing@titanservicecrm.com for manual billing on annual enterprise plans.